Date Time Window Status
Amber (Intermittent availability)
During this time access to WEFO ONLINE will be interrupted. Customers will experience some disruption affecting both responses from, and connecting to WEFO ONLINE at intervals throughout this time frame. The length of interruption varies and cannot be predicted accurately.
Amber (Reduced Resilience)
During this time, WEFO Online will be available. However, the service it will be running will be under reduced resilience, meaning some parts of the system do not have failover capabilities and as such there is an increased risk of loss of service.
During this time WEFO ONLINE will be unavailable for the duration of the work. Customers will not be able to download or submit documents, access the expression of interest or delivery profiles or make claims.